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Product Manager, mySunPower Monitoring

Req ID:  108022

Do you want to change the world? We do, too.
 
Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.

 

 

SunPower is seeking a high-energy Software Product Manager for our mySunPower monitoring application.

This role will be responsible for building upon SunPower’s monitoring software. Core responsibilities include participation in the creation, validation, and ongoing refinement of the overall software strategy for the mySunPower post-install experience, as part of SunPower’s comprehensive digital strategy. The ideal candidate will be strong technically, and comfortable engaging with a variety of stakeholders across our customers, partners, and internal organization. 

The product manager must be comfortable working with users to identify pain points, designers to visualize new features, and engineers to transform stories into software. Must be adept at writing user stories, executing with engineers, and managing an agile backlog. 

The position will touch on all aspects of SunPower’s monitoring platform – from the IoT platform to B2B and B2C applications to Analytics, focusing primarily on several energy management initiatives.

 

ESSENTIAL DUTIES include the following:

  • Manage the development of the next generation of SunPower’s monitoring software, and lead integrations with utility energy management programs, electric vehicle chargers, and other energy systems
  • Work with the design team to develop user personas based on qualitative and quantitative data, user interviews, and user workshops
  • Work with SunPower dealers and homeowners to identify software pain points
  • Generate product insights based on identified feature requests, pain points, and overall software strategy
  • Clearly articulate product decisions to users, the product team, internal stakeholders, and engineers
  • Manage project planning, sprint and release planning, demos, and other Scrum-related meetings
  • Create, maintain, prioritize, and sequence the product backlog based on business value or ROI
  • Conduct post-launch user feedback sessions to support continuous software improvement
  • Provide ongoing tracking and analysis of key product competitors
  • Collaborate with marketing, brand, customer experience, and other software stakeholders to create a uniform software experience across SunPower software systems
  • Work alongside other product managers to deliver interdependent feature sets

 

EXPERIENCE

Minimum Requirements: 

  • Bachelor’s degree in engineering or equivalent experience
  • A minimum of two years of relevant experience with product management
  • Understanding of energy data and the home energy ecosystem
  • Demonstrated ability to work with, and coordinate, cross-functional teams
  • A proven ability to communicate effectively to a wide variety of clients and partners

 

Preferred Requirements:

  • A graduate degree (e.g. MBA) is a plus, but not required
  • Experience working with Agile software development teams
  • Experience in the solar industry

 

Characteristics:

  • Strong communications skills – both verbal and written
  • Ability to author technical user stories for monitoring platform and microservices architecture
  • Ability to absorb complex subjects and distill them into an easily digestible form for other team members
  • Self-starter, able to thrive in a fast-paced and continually changing environment
  • Leadership skills and strong analytical skills

 

OTHER PERTINENT INFORMATION

  • The candidate must be legally entitled to work and reside in the United States
  • Position can be located in San Jose CA, Richmond CA, Austin TX or remote

 

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Manager, MBA, Management

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