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Sales Ops Analyst I - New Homes

Req ID:  105385

Do you want to change the world? We do, too.
 
Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.

 

 

The New Home Division of SunPower is seeking a Sales Analyst I to provide the field sales team with pricing, proposal and account level support for the North American New Homes business Unit. The Sales Operations Analyst reports to the Sr. Director of Sales and will be responsible for supporting Builder Account Managers and the inside sales team to track, resolve and report on key business processes to improve communication and efficiency between SunPower, our builder partners, and their consultants. The Sales Operations Analyst will also identify gaps in current processes, document process, and process change, and lead cross-functional meetings, including builders and builder consultants to quickly address production issues.

 

In addition, the Sales Operations Analyst will support Account Managers with community set up to ensure a seamless transition from booking to design, sales, and installation. The inside sales analyst will be the New Homes point of contact for ensuring Title 24 compliance, and will build relationships with key external partners. Additional activities to support business planning and forecasting, such as proposal building, pipeline reporting, metrics tracking, trends, pricing analysis, and other analytics will round out the areas of responsibility. The position will involve close interactions internally and with key external partners.

 

Daily correspondences with SunPower builder partners, architects, and Title 24 consultants are the primary external partners the Sales Operations Analyst will work with on a daily basis. Internally, the Sales Operations Analyst will work with multiple departments, primarily within the departments supporting New Homes, including Sales, field operations, design, interconnection, and customer service.

 

Primary Responsibilities

  • Manage Title 24 discrepancies following the current process. Update process as requirements change.
  • Monitor, track and prioritize reports to be within agreed to service levels
  • Develop and report on metrics; regular updates to manager and supporting teams on activities, results, and challenges
  • Develop strong relationships with outside consultants and builder partners as a single point of contact for areas of responsibility, primarily Title 24 reporting
  • Maintain and update project-level information within CRM to ensure operational workflows are not disrupted or delayed
  • Recommend and drive process improvement within IT systems, including data management, reports, and dashboards
  • Support cross-functional operations team with project setup and project level discrepancies
  • Work with Sales Managers to manage the sales pipeline and forecast (Salesforce.com)
  • Work with Sales Managers to consistently get new opportunities set up in internal CRM (SalesForce)
  • Work with Sales Managers to create compelling proposals for sales opportunities
  • Interact and communicate with stakeholders at all levels across multiple departments
  • Other duties as required to support team objectives

 

Minimum Qualifications:

  • Bachelors Degree
  • 0-2 years of experience
  • Knowledge in energy and construction fields
  • Strong mathematical and analytical skills—advanced Excel usage
  • Excellent spoken and written communication skills
  • Preference for working collaboratively in a team setting
  • Growth mindset – you can learn new topics, tools, and processes quickly
  • Ability to combine a creative, strategic approach with attention-to-detail
  • Ability to be responsive and manage priorities during multiple concurrent projects
  • Demonstration of SunPower’s values: put the customer first, win together, lead decisively, innovate relentlessly, and do the right thing

 

Preferred Qualifications:

  • Bachelor’s degree in a quantitative field (e.g. engineering, mathematics, business/finance, economics, etc.)
  • Experience in the energy and/or finance industries
  • Knowledge of construction practices

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Outside Sales, Sales Operations, Field Sales, CRM, Sales, Technology

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