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Dir, Residential Applications

Date: Oct 5, 2019

Do you want to change the world? We do, too.
 
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:
 

We are seeking a hands-on technical leader to lead our Residential Solar, Storage, and IoT Applications team. The residential applications engineering team is the “voice of the customer” and is the bridge between engineering and the field. The AE team ensures a successful rollout of new products and uses a closed-loop learning process to influence the roadmap of new product development and sustaining product improvements. The AE team are top-level product subject matter experts (SMEs) and provide top-level escalation support. The AE team determines the root cause of field and product issues and solves them or engages development to implement solutions. The AE team works with many functional groups including engineering development, sales, customers, manufacturing, operations, and technical support.

A strong preference is for candidates with previous solar or Energy monitoring experience but candidates with a proven track record of applications engineering excellence in other industries will be considered.

RESPONSIBILITIES

  • Manage an in-house multi-disciplinary team of 4-8 highly skilled and provide mentorship.
  • Be the voice of the customer in the product development process.
  • Participate in cross-discipline engineering design reviews. 
  • Participate in industry-wide standardization efforts and represent SunPower.
  • Support the transition of the product from prototypes to mass manufacturing
  • Qualify third party products to meet the SunPower system and quality requirements
  • Write system product acceptance criteria.
  • Develop technical documents like user’s manual, datasheet, tech notes, etc
  • Work with training, channel and NPI groups to ensure the successful launch of new products.
  • Provide top-level product subject matter expertise and the highest level of technical support to field and other customer-facing resources
  • Own field closed-loop learnings process including Alpha/ Beta programs to improve products
  • Monitor Large fleet of the systems to identify issues to develop solutions and feed learnings into the new product development process

 

 

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

 

Minimum requirements

  • B.S. degree in Engineering and 12+ years of related experience or M.S. Degree and 10+ years
  • Strong leadership ability and an ability to lead a multi-disciplinary technical staff
  • Must be an excellent team-player with strong time-management and creative problem-solving skills
  • Ability to work in a deadline-oriented, and fast-paced dynamic environment
  • Excellent written and verbal skills.
  • Proven experience working with customers and field personal.
  • Proven experience working directly with customers.
  • Proven experience of providing management with field issues and prioritization.
  • Ability to think creatively, learn quickly, and develop innovative solutions.
  • Proven field experience and/or electrical characterization, troubleshooting, and analytical skills.
  • Self-motivated, with ability to work both independently and with multiple teams.
  • Ability to manage both individual and collaborative team projects.
  • Strong project management skills.

 

Preferred skills/experience

  • Top tier of university education. Electrical Engineering or Computer Science
  • Leadership and management of both direct and dotted line reports.
  • Internet networking and other data experience.
  • Hands-on programming experience in C/C++, Python or other scripting languages

 

 

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

 

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it

must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated

Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime

Or Campaign Badge Veterans and for Women and Minorities as specified by law.

 

Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants

and employees, consistent with applicable law, which will be made available during office hours by

contacting the EEO Officer.


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Developer, Computer Science, Project Manager, Technical Support, Technology

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