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Senior Manager Change Management, Financial Product Operations

Req ID:  109662

Do you want to change the world? We do, too.
Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.
SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.



Summary of Role:

SunPower’s mission is to change the way the world is powered.  Solar energy is one of the fastest-growing industries in the US.  Not only is going solar beneficial for the planet; for most Americans, it also saves money vs. buying power from the utility.  Studies show that the #1 barrier to solar adoption is concern over how to pay for initial installation.  The mission of the Financial Products team is to remove that barrier by making it cheap and easy for customers to go solar.  This is a “ground floor” opportunity with the opportunity to have an impact at scale almost immediately. The Financial Product team manages Underwriting, Credit, and Servicing functions for all financial transactions within SunPower Financial. We are seeking a business improvement expert to join our team and help drive process improvement, innovation and change management.  In this role, you will work in a team environment that is high growth, fast-moving, and constantly changing as we transform the solar financing space and obsess over continually improving the customer experience. 

Key responsibilities include but not limited to:

  • Develop and redesign processes for key business functions to drive business goals and objectives, improve process maturity and expand automation wherever possible
  • Perform in-depth strategy & transformation analyses using quantitative and qualitative methods
  • Collaborate closely with stakeholders across the SunPower Financial Operations teams
  • Ability to influence, negotiate, consult, build consensus, partner with, and communicate priorities and expectations across multiple business units
  • Implement solutions that combine technology, automation, process improvement, and policy changes to deliver innovative customer experience, service, and scale outcomes
  • Responsible for a portfolio of initiatives that cut across multiple business units, set of senior leaders, initiative leaders, governance forums, and working teams
  • Develop recommendations to support growth and business improvement initiatives that will have a significant impact on SunPower Financial’s long-term success
  • Drive a continuous business improvement philosophy by creating a continuous improvement culture across the organization
  • Effectively influence stakeholders/project teams and be well-skilled in both oral and written communication


Basic Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in consumer lending, preferrable in the solar asset space
  • Ability to dive deep and find gaps that need to be addressed and solved
  • 7+ years of project, program, or business analysis experience
  • Strong process orientation and a solid understanding of organizational change management principles, methodologies, tools, and best practices
  • Track record of on-time, on scope, high-quality implementations


Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.



Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.




SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing

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