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Engineering Director, DevOps

Req ID:  99542

Do you want to change the world? We do, too.
 
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

 

Summary of Role:

The market for solar is experiencing both explosive growth and intense competition. The Digital team is seeking an experienced multi-disciplinary Engineer who will be responsible for end-to-end management of Development operations, in support of the SunPower Digital development teams.

 

This role wears many hats and the right candidate will be able to move fluidly between a variety of tasks including building and managing our DevOps technology stack, building an automation strategy, managing release activities from end to end, developing test and control plans, managing to outcome and efficiency targets.

 

This Director will lead the DevOps team, comprised of engineers who are passionate about development efficiency, environment uptime, tool/automation reliability, and the overall performance of our applications and infrastructure. This team supports development operations throughout the week, in a roughly 20x5 schedule.  The DevOps Director will own sandbox reliability, infrastructure capacity, environment monitoring, and automated deployment of code for all of SunPower’s customer-facing platforms. This is a critical role that requires a high degree of technical mastery to ensure the quality of our customer experience. This role requires collaboration with multiple internal development teams, external vendor/service providers, and IT/Digital leadership. 

The director will be a leader within the SunPower Digital team. The Digital team is developing industry-leading solutions for partners and customers, alike. This is a highly technical, hands-on role which requires the candidate to be a great team member as well as an individual contributor. This team is committed to delivering processes and tools that provide the highest systems uptime and operations transparency.

 

The DevOps Director will report to the Senior Director, Digital Operations.

 

Responsibilities

  • Manage Team Leads and Engineers in multiple locations/time zones
  • Inspect team’s work, including but not limited to pull requests/code review
  • System design and review of IoT, Web, and AI/ML applications, as needed
  • Provide solutions using DevOps philosophy to solve automation problems and manage the infrastructure.
  • Build various dashboards to communicate project statuses and various platform or system health. Ability to make decisions based on stats and metrics
  • Develop high-level design interaction diagrams, system functionality changes, data model, data flow, high-level interface specifications
  • Continuously improve our infrastructure to be easy to deploy, scalable, secure and fault-tolerant.
  • Drive the process in which our DevOps team operates and iterates/releases
  • Handle capacity planning, tuning systems stability, provisioning, performance and scaling of the application infrastructure
  • Create and implement a strategy to ensure we meet uptime and performance SLA's
  • Evolve infrastructure, server, deployment strategies and testing to support our goal of 99.9% up-time and increasing frequency of development/deployment cycle
  • Release Management – Lead scrum teams to ensure releases are safe to deploy and auditable for process adherence
  • Act as the final gatekeeper for all changes going out to customer environments
  • Lead evidence gathering and presentation for quarterly/annual IT General Controls and SOX audits
  • Manage a team of DevOps Engineers who support development in Salesforce/Apex, Ruby on Rails, Java, Python, and other platforms and languages
  • Work with the latest monitoring tools and triage network, server and database issues
  • Manage vendor relationships and budgets for third-party services
  • Help ensure information security best practices for all our hosting environments

 

Desired Skills and Experience

  • Demonstrated ability to solve time-sensitive and technically challenging problems
  • Demonstrated success in driving a security-first and stability-first culture
  • 3+ years of experience managing technical teams
  • Rich Operations skills across; build and release management, Continuous Integration tools and frameworks such as, Git, Ant, Maven, etc
  • Good understanding of version control, and git-flow technique
  • Familiarity with at least one configuration management tool: Puppet, chef or Ansible
  • Experience working in at least one public cloud for eg: AWS, GCP or Azure
  • Familiarity with Infrastructure As Code (IAC) tools like AWS cloud formation templates or terraform
  • Good understanding of orchestration/CI integration tools like Jenkins, CircleCI, etc.
  • Good understanding of standard networking protocols (DNS, DHCP, LDAP, SMTP, ICMP, NTP)
  • Ability to present complex technical information in a clear and concise manner
  • Good understanding of Python object programming

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


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