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Process Quality Technician

Date: Oct 19, 2019

Do you want to change the world? We do, too.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

This position supports the Module manufacturing and engineering team working a day shift on a compressed work schedule of Friday, Saturday, Sunday and every other Monday.  The Process Integration Technician will provide direct support while helping to secure and maintain critical department goals and customer requests connected to process health and product quality through sustaining excellence, excursion prevention, and coordination of continuous improvement deliverables. The Process Integration Technician will also support the engineering team for any process related needs and will be integrated into the production team.


Essential Functions:


Sustaining Excellence & Excursion Prevention:

Support production needs to achieve yield and output goals consistently.  Tasks include:

  • Provide on-shift process control, production coaching and engineering support for tools throughout the Module Factory.
  • Disposition material on hold throughout the production line.  This includes deciding to scrap material, hold for further engineering disposition, release material, or request rework.
  • Provide coaching to operators and leads on detection of out of control station monitors.
  • Detect, troubleshoot, and react to out of control integrated process monitors.
  • OCAP: coach operators on the execution of OCAPs.  Propose OCAP improvements as new defects or counter measures are identified.
  • Support new product and process qualifications. This may include new module configurations and changes to critical module materials.
  • Support operators and leads on the analysis of inline tools; react as needed. 
  • Implement Temporary Deviation Notices as needed.
  • Communicate actively with Process Engineering and escalate help requests as needed.
  • Team up with Engineering to prioritize largest systemic needs to improve floor health.  This includes active participation in the Daily Ops Meeting.
  • Monitor line health with online metrics and escalate as needed
  • Support Quality Engineer to identify root cause of both internal and external quality issues.

Continuous improvement:

  • Support the execution of trial runs including documenting plan, training and collecting data. 
  • Perform analysis of improvement results and document to support next stages of implementation.
  • Other duties as required

Position Requirements

  • Must possess a minimum of 1-2 years related work experience, or combination of an Associate’s degree in technical field or equivalent experience.
  • Familiarity with collecting, analyzing, and reporting large amounts of data using an SPC system is helpful.
  • Experience carrying out experiments along with analysis and communication of the results desired.
  • Must be able to work in a fast-paced, dynamic environment.
  • Ability to work both independently and in a team environment.
  • Must possess excellent communication skills (written and verbal) as you will be working in a team environment that is very data-driven. In addition, you must possess and demonstrate empathic communication skills.
  • Prior Module experience helpful but not necessary.
  • Experience interacting with engineering in sustaining or continuous improvement projects.
  • Good skills in MS Office suite
  • Enjoys challenging interdisciplinary work but also accepts routine jobs as part of the daily job responsibilities
  • Critical Thinking
  • Ability to prioritize deliverables in an often competing environment.
  • Must have the ability to work in an automated manufacturing environment and wear Personal Protective Equipment (PPE).
  • Must be able to work and train on any of the shifts (day or night).
  • Must be able to work 12-hour shifts while standing for much of the time.
  • Grade level will be dependent on experience.

Minimum Education and Experience

  • High school diploma or equivalent required.
  • Associates degree and 1+ years related experience OR equivalent combination of education and years of related experience.


Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

Nearest Major Market: Portland Oregon

Job Segment: Technician, Maintenance, Industrial, Technology, Manufacturing

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