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Sr. Logistics Support Specialist

Date: Mar 23, 2020

Do you want to change the world? We do, too.


With more than 30 years of proven experience, SunPower is a global leader in solar innovation and sustainability. SunPower is a company with a rich heritage of pioneering the best energy technologies in the world. You have the opportunity to join the company that helped establish solar markets around the world and continues to innovate in the renewable energy space. SunPower has facilities in the US, Europe and Asia, and we are seeking talented people to join us in building a clean energy future.


Our unique approach emphasizes the seamless integration of advanced SunPower technologies, delivering complete solar solutions and lasting customer value. We are passionately committed to changing the way our world is powered, and we are guided by our legacy of innovation, optimism, perseverance, and integrity.


Widely recognized as the world’s standard for solar, SunPower produces the world’s highest efficiency solar products.  Our quality and reliability standards far exceed those of any other company in the industry.  


In order to unlock shareholder value, accelerate innovation and enhance customer value, SunPower will separate into two independent, publicly traded companies, strategically aligned and complementary, focusing on distinct offerings. Newly-formed Maxeon Solar Technologies will be the leading global technology innovator, manufacturer and marketer of premium solar panels, carrying on the decades’ long legacy in setting quality and performance standards.


As we look to the future, we are seeking a world-class Sr. Logistics Support Specialist based in ROHQ, Binan, Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower. Are you ready to change the way our world is powered?  


SunPower is seeking for a Logistics person with proven experience in Transportation, Warehouse, and 3PL management. Responsible for Logistics Transportation support across all North America regions. Drives efficiency and manage Key Results. Ability to work cross functionally to address warehouse-related issues.  Collects data to identify root cause of problems in cases where SLA’s are not met. Measures performance against process requirements. Aligns improvement to performance shortfalls. Delivers presentations as needed including measurement, analysis, improvement and control.


Knowledge and Technical Skills:

  • Applies intermediate subject matter knowledge, including principles, theories and concepts, to solve a variety of common business issues.
  • Refers particularly complex issues to higher levels for resolution
  • Logs all issues in the tracker, and monitors progress and resolution
  • Delivers presentation during meetings with 3PLs, providing information on pressing logistics issues and support needed from the 3PL’s end
  • Responsible for managing and driving warehouse performance in terms of on time delivery for outbound deliveries
  • Monitoring of outbound shipments
  • Coordinates with internal teams all exceptions or issues (warehouse owner, PSR, RMA, Order Fulfillment Team and RMA) to support all business units
  • Other logistics-related duties as assigned
  • Freight claims issuance and monitoring


  • Works on moderately complex problems and projects
  • Engages in situational and/or data analysis requiring the review of multiple factors

Teamwork, Collaboration and Influence:

  • Works independently, seeking advice from management and more senior team members when complex situations are encountered
  • Seeks ways to enhance team and work group performance
  • Collaborates within and outside area of responsibility


  • Proactively seeks to understand technical content and new or unfamiliar delivery mechanisms
  • Work is reviewed at critical junctures to assure technical quality

Creative Thinking and Innovation:

  • Proactively suggests better approaches, processes, or methodologies to optimize project and process outcomes

Impact and Results Focus:

  • Delivers quality work on time, proactively addressing and resolving emerging challenges.

Assures work products meet client or end user business needs.


Minimum Requirements:

- Educational Background:

  • Bachelor's/College Degree Engineering or Supply Chain or Business Management


- Experience :

  • 5 years of working experience in the related field specializing in Logistics or Supply Chain or equivalent


- Skills/ Competencies:

  • Assertive personality
  • Good command of American English proficiency, written and verbal
  • Above average IQ
  • Ability to strictly follow processes and grasp technical terminologies
  • Customer satisfaction focus
  • Attention to details
  • High analytical and negotiation skills


- IT Tools :

  • Intermediate to advanced command of Excel
  • Internet savvy


- Language/s:

  • English

Job Segment: Warehouse, Business Manager, Manufacturing, Management

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