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O&M Contract Administration Associate

Req ID:  94961

Do you want to change the world? We do, too.

 

With more than 30 years of proven experience, SunPower is a global leader in solar innovation and sustainability. SunPower is a company with a rich heritage of pioneering the best energy technologies in the world. You have the opportunity to join the company that helped establish solar markets around the world and continues to innovate in the renewable energy space. SunPower has facilities in the US, Europe and Asia, and we are seeking talented people to join us in building a clean energy future.

 

Our unique approach emphasizes the seamless integration of advanced SunPower technologies, delivering complete solar solutions and lasting customer value. We are passionately committed to changing the way our world is powered, and we are guided by our legacy of innovation, optimism, perseverance, and integrity.

 

Widely recognized as the world’s standard for solar, SunPower produces the world’s highest efficiency solar products.  Our quality and reliability standards far exceed those of any other company in the industry.  

 

In order to unlock shareholder value, accelerate innovation and enhance customer value, SunPower will separate into two independent, publicly traded companies, strategically aligned and complementary, focusing on distinct offerings. Newly-formed Maxeon Solar Technologies will be the leading global technology innovator, manufacturer and marketer of premium solar panels, carrying on the decades’ long legacy in setting quality and performance standards.

 

As we look to the future, we are seeking a world-class O&M Contract Administration Associate based in ROHQ, Binan, Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower. Are you ready to change the way our world is powered?  

 

SUMMARY OF ROLE

 

The role will support the administrative works of the team

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Timely accommodation of Customers inquiries via call or email and escalate to appropriate team/stakeholder as needed.
  • Perform 3rd party vendor scheduling inspection site visit scheduling, module washing and vegetation work order management. Monitor Service Requests & Work Orders to ensure closure.
  • Review and validate Quotes. Generate service quotes for time and material service requirements with Follow-up on open quotes to drive T&M revenue.
  • Invoices review and validation. Send to approver for payment processing; and generate invoices for completed T&M service.
  • Manage work orders, invoicing, and other duties for large accounts and customers requiring us to use their vendor management system (example: Lowe/SAMs, Target/Ariba, etc.).
  • Manage field parts ordering/acquisition, single point of contact for any and all parts required by the field.
  • Order management including but not limited to, PR/PO/SO generation through SPWR integrated Cloud infrastructure platforms (example: Oracle and the likes)
  • Upload PM Package into CMMS platform for new customers/contracts. Set-up PMs and appropriate scheduling.
  • Contract Management including but not limited to, warranty and PeGu exclusion reviews
  • Project set-up through SPWR integrated Cloud Infrastructure Platform (example: Oracle and the likes)
  • Stakeholder management: Engagement in meetings as per request, Interacts and provide support to the request as deem necessary
  • Relationships with peers, subordinates, customers.
  • Integrate technical terms or specific knowledge into deliverables where possible.
  • Adheres to SPWR Environment, Health and Safety and Company Quality standards, rules and regulations.
  • Performs other duties may be assigned by the Manager / Team Lead.

 

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

 

Minimum requirements

 

 

OTHER PERTINENT INFORMATION

 

  • Location: ROHQ
  • This is a project-based employment
  • Applicants must be willing to work in Laguna Technopark, Binan Laguna
  • Candidate must be legally entitled to work and reside in the Philippines
  • Applicants must be willing to render overtime as business requires
  • Applicants must be flexible to work on a night shift schedule supporting North America region
  • Tool of Trade: Laptop/Desktop, Extended Monitor, Headset (as needed)

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


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