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CM Quality Manager

Req ID:  125941


Do you want to change the world? We do, too.


The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.


SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial, and utility customers worldwide.


SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,000 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.


We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused.

Summary of Role:

This position will be responsible for delivering all aspects of the Quality Engineering function that ranges from audits, product qualification, quality assurance and quality sustaining activities. Focusing on PV panels, this person will work in a cross-functional team environment and with contract manufacturers to ensure that supplied products will follow new product introduction protocols, improve supplier capability and ensure continuity of supply of high-quality components into the Residential business unit.  In the event of product failures, this position will be responsible in facilitating systematic problem-solving methods to determine root cause and provide feedback on corrective actions proposed by suppliers.  

Essential Duties & Responsibilities:

  • Serves as on-site champion for quality assurance activities at CM sites.
  • Lead contract manufacture qualification activities for PV panels together with internal teams in performing QMS and product audits at supplier factory sites.
  • Travel intensively to contract manufacturer sites, drive qualification activities and over-see incoming, in-process and outgoing quality assurance activities.
  • Lead CM product qualification plans (PQP) to ensure intensive qualification of products prior to approval for mass production.
  • Work with Product Management to define critical-to-quality process parameters to be monitored at supplier factories
  • Support NPI and FAI activities to ensure that suppliers can meet product and process requirements. 
  • Assess supplier capabilities and ensure alignment to SunPower’s requirements. 
  • Review Control Plans, FMEA and Statistical Process Control results of suppliers to ensure alignment to drawings and/or product specifications; assess viability and soundness of suppliers’ current protocols and drive improvement actions, as necessary. 
  • Promote problem-solving culture via 8D process; work intensively with contract manufacturers in defining root causes of failures through 5Why Analysis, DOEs, fault-tree analysis, etc.  Define corrective action plan and validate effectiveness of such actions in order to prevent recurrence of issues. 
  • Monitor performance of contract manufacturers using key performance indicators and drive improvements in product performance, as necessary. 
  • Serve as key point-of-contact for contract manufacturer process and product changes, ensure compliance to PCN and ECR/ECO approval protocols. 


Minimum Qualifications:

  • B.S. degree in Engineering and 15+ years of related experience or equivalent combination of education and years of related experience
  • 10+ years’ experience in solar or  high-volume PV panel manufacturing
  • In-depth experience in Production Part Approval Process (PPAP).


Essential Qualifications:

  • Diverse knowledge of multiple PV manufacturing processes (stringing, lamination, flash and EL test, framing, junction box attachment, etc.)
  • Intensive ability in understanding product drawings, specifications and correlating potential product failure modes to product design and manufacturing processes.   
  • Proven ability in leading the resolution of complex product failures through 8D problem-solving.
  • Familiar with statistical process control and statistical analysis software (JMP, Minitab, etc.)
  • Knowledge of product and reliability testing standard (UL 1703, IEC 61215, IEC 61730)


Preferred Qualifications:

  • ASQ Certified Quality Auditor (CQA), preferred.



Physical Demands and Working Conditions:

  • Able to travel up to 70%
  • Able to visit and audit supplier factories domestically and internationally.




SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing

Job Segment: Quality Assurance, Testing, Manager, Technology, Management

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