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Supv, Solar Advisor

Req ID:  99289

Do you want to change the world? We do, too.
 
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

 

Summary of Role:

It is the role of the Solar Advisor Supervisor to enable the success of their team in quota attainment and proper lead qualification. Supervisors participate in the hiring, training, and continued coaching of Solar Advisors. Duties of the Supervisor include performing regular one-on-one meetings, coaching to quality concerns, and holding team members accountable to clearly set expectations of performance.

We are looking for results-driven individuals to train, coach, and lead a team of Solar Advisors in achieving monthly goals. Individuals in this role will be responsible for their team’s continued success by providing the resources for them to learn and grow in their role. Additionally, supervisors work closely with members of the Marketing team, Dealer network, and Inside Sales teams to ensure customer experience standards are met throughout the lead handling process.

 

Responsibilities

  • Manage the Solar Advisor team
  • Set and track targets (weekly, monthly, quarterly) for your team
  • Work with Solar Advisors to maintain high end-customer satisfaction by guiding quality prospects through the sales channel and process
  • Ensure all Solar Advisors are following the proper lead qualification guidelines when converting a lead to an appointment
  • Set and track sales targets for your team
  • Determine and implement schedules that maximize performance
  • Suggest and implement improvements in the pre-sales process
  • Coordinate with other channels to provide support as needed: RVAR, SPD, TPS, Commercial
  • Report on pre-sales metrics and suggest improvements
  • Continue to work toward improving reach rates and customer engagement through research, data analysis, and other solutions
  • Build an open-communication environment for your team
  • Liaise with Marketing departments to ensure brand consistency and increase consultations

 

Minimum Qualifications:

  • High school diploma or equivalent

 

Required Qualifications:

  • Experience leading teams and peer coaching
  • Able to use and visually comprehend Google Earth imaging
  • Evidence of exceptional judgment and critical thinking
  • Able to maneuver through different apps quickly, multitask and exercises time management skills
  • Takes initiative and is prepared to resolve customer concerns
  • Must be motivated, well organized, highly detailed, and committed to deadlines
  • Maintains the highest level of sales ethics and integrity
  • Verbal communication, phone skills, listening skills, attention to detail and professionalism
  • Provides high-quality work with a proven ability to hit and exceed goals
  • Must be coachable, engaged and open-minded during training and be willing to ask questions

 

Preferred Qualifications:

  • Experience working in sales or someone with a sales background
  • Previous experience with outlook, dialer and Salesforce is also preferred but not required
  • Experience working in the solar industry

 

Physical Demands and Working Conditions:

  • Able to communicate orally with management, co-workers, and the public in face to face, one on one and group settings
  • While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via telephone), and be able to read computer screens, correspondence and report
  • The job requires the following types of vision: close, distance, peripheral and depth
  • Work in an office environment and sustain posture in a seated position for moderate periods of time
  • Able to use and learn standard office equipment and technology with proficiency

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Nearest Major Market: Austin

Job Segment: Manager, Inside Sales, Telemarketing, Pre-Sales, Management, Sales

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