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Supervisor - Solar Advisor

Req ID:  115243

Do you want to change the world? We do, too.
Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.
SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.


Summary of Role:

The Solar Advisor Supervisor will lead a team setting qualified appointments for our dealers. This individual will coach and develop their team to meet both quality and quota goals. The supervisor will engage with other functional leaders in the company as well as our dealer network.


The supervisor will also manage a number of reports in SalesForce, Excel, and other tools to manage the metrics we have. This role requires the supervisor to work a variety of shifts to include some nights and weekends.


Essential Duties & Responsibilities:

  • Manage a team of Solar Advisors
  • Coach and develop the team under your care to excellence in setting quality appointments for our dealers
  • Manage to metrics and reports; we are a performance-driven organization with high expectations and quota goals
  • Have a strong understanding of tools such as SalesForce and Microsoft office
  • The ability to present to other team members and leadership using a variety of tools
  • Work with cross-functional groups in other departments to ensure delivery of our product and to ensure a high-quality output of our appointments


Minimum Qualifications:

  • 3 years of call center experience in a position that held a quota goal
  • 1 year of supervising/ managing people in a competitive environment
  • Strong Microsoft Office skills, primarily with Excel


Essential Qualifications:

  • Very strong skills with Excel and reporting
  • Demonstrated ability to achieve against a quota and lead others to success
  • An understanding of lead development and basic sales
  • Able to work from home and have strong time management
  • Understanding of online conference tools such as Zoom


Preferred Qualifications:

  • Experience with SalesForce
  • Experience with cloud-based phone solutions like Five9 or NICE In-Contact.
  • Supervision of a quota-baring sales team


Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.



Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.




SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing

Nearest Major Market: Austin

Job Segment: Manager, Management

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