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Senior Product Quality Engineer

Req ID:  85223

Do you want to change the world? We do, too.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Phillipines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

Summary of Role:

This position will be responsible for defining internal product quality requirements for the Residential business unit mainly on storage and auxiliary electronic products.  This person shall ensure proper alignment of quality technical requirements vis-à-vis field technical applications through cross-functional interface with Products Engineering and Field Applications Engineering.  In the event of product failures, this person shall also serve as an internal quality interface in mapping out the internal process and technical gaps and drive internal corrective actions and validate the effectiveness of such measures. 

Essential Duties & Responsibilities:

  • Overall in-charge of defining internal quality requirements for storage and auxiliary electronic products for the Residential business unit.
  • Ensure internal product quality readiness prior to approval to mass production through interface with Field Applications Engineers and Technical Support Engineers.
  • Lead internal Process FMEAs based on initial signals during NPI stage at residential sites. 
  • Audit alignment of product specifications to field application requirements through interface with Supplier Quality Engineering, Product Engineering and Field Quality. 
  • Understand the technology and functionality of electronic products and be able to assess the risk of field failures, so that they can be prevented during development. 
  • Participate as a critical member of the Corrective Action team. When necessary, lead systematic problem-solving via 8D process for product and systems-related issues, define root causes of failures and interface cross-functionally to determine corrective and preventive actions.
  • Over-see product defect rates, top causes of field issues, determine failure modes and lead investigations in view of preventing recurrence. 
  • Deliver solutions to complex problems through in-depth data analysis by using methodical approaches, along with experience and judgment to make decisions that may be based on partial information. 
  • Develop processes, test procedures and implement systems that ensure the products and processes fulfill quality standards, meet safety regulations and satisfy customer expectations. 
  • Develop sampling procedures, forms and instructions for recording, evaluating and reporting quality and reliability data. 



Minimum Qualifications:

  • B.S. degree in Engineering and 5+ years of related experience or M.S. Degree and 3+ years or Ph.D. 2+ years
  • OR equivalent combination of education and years of related experience
  • Industry experience in one or more of the following:  Electronics Fab Process Operations, Test, Design or Product Engineering, Reliability Qualification. 
  • 5+ years experience in consumer or automotive electronics; storage/battery experience preferred.
  • Ability to multi-task, work cross-functionally across multiple organizations and deliver requirements even with an initial set of vague information. 


Essential Qualifications:

  • ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor, preferred. 
  • In-depth understanding of product documentation, specifications, drawings, etc. 
  • Knowledgeable in statistical analysis software (JMP, Minitab, etc).
  • Intensive experience in CAPA and/or 8D Problem Solving.
  • Thorough knowledge of Quality Engineering, design control, verification and validation tools and methodologies.


Physical Demands and Working Conditions:

  • Able to travel up to 25%
  • Able to work sometimes in a test laboratory and field solar exposure test site.

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.



Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.




SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing

Nearest Major Market: Austin

Job Segment: CAPA, Testing, Technical Support, Management, Technology

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