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SPD Trainer

Req ID:  91401

Do you want to change the world? We do, too.
 
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

 

Summary of Role:

SunPower Direct Sales is one of SunPower’s newest channels in North America. The Direct Sales Trainer will be responsible for training the Direct Energy Consultants on the SunPower Residential Sales Process.  This position will collaborate with the Corporate Sales Training team to continue to refine the SunPower residential sales process and adapt to new products and services.  In addition to conducting formal training sessions, including new employee orientation, this position will be coaching our existing team by reviewing recorded consultations and provide feedback to the Energy Consultants.

Develops employee training in sales, and sales processes. Plans course design and support documentation. Ensures training program(s) meets company and customer objectives. May manage instructional design projects from development to deployment. Maintains communication to ensure the effectiveness of training. Requires understanding of current process and application. Creates measurement tools to evaluate the efficient operation of our residential sales process.

SunPower sells premium solar electric solutions to homeowners expecting a world-class customer experience. This Direct Sales Trainer must be able to train a value-based sales approach, harnessing the value of SunPower products, premium installation workmanship, and a world-class customer experience.

In this position, you will work at the SunPower Austin office.

 

Essential Duties & Responsibilities:

  • Master the SunPower Residential Sales Process
  • Train our new Direct Energy Consultants during orientation
  • Evaluate and coach the Direct sales team on the SunPower residential sales process
  • Participate in sales calls, shadowing and supporting the Energy Consultants
  • Maintain minimum closing ratio quota
  • Collaborate with Direct Sales Managers to ensure the sales process is followed on every consultation
  • Other duties as assigned

 

Minimum Qualifications:

  • BA/BS in Economics, Communications, Marketing, Business, or a similar field, with a minimum of 2 years sales experience

 

Qualifications:

  • Proven track record of training sales teams to success
  • Experience using Solution Selling
  • Sales training experience
  • Growth mindset and commitment to ongoing improvement processes
  • Experience selling products in markets/industries offering multiple financing options
  • Strong computer skills, including strength in MS Excel, Word, and PowerPoint
  • Strong organization skills and ability to prioritize
  • Ability to thrive in a high intensity, dynamic work environment
  • Excellent communication skills both oral and written
  • Present well, demonstrated success with online sales a major plus
  • Familiarity with Customer Relationship Management tools, or CRMs (ex. Salesforce)
  • Strong interpersonal skills

 

Preferred Qualifications:

  • Successful experience selling in a premium home improvement market representing high-end, premium products sold virtually and or across the kitchen table (solar, HVAC, Windows, other)
  • Closing expertise in high tickets deals against low-price competitors
  • Construction-related experience

 

Physical Demands and Working Conditions:

At SunPower, we value the health and safety of all our team members. We support and encourage our employees to form a healthy and stable environment where they can succeed. Below we have listed the working requirements and environment for this role:

 

  • While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via telephone), and be able to read computer screens, correspondence and reports
  • The position requires travel with the potential of overnight stays between assigned facilities and various locations within the community. Less than or equal to 10% travel.
  •  At times the job may require weight to be lifted up to 50 pounds
  • The job requires the following types of vision: close, distance, peripheral and depth
  • Work in an office environment and sustain posture in a seated position for moderate periods of time
  • Hearing must be adequate to perform job duties in person and over the telephone
  • Able to communicate orally with management, co-workers, and the public in face to face, one on one and group settings
  • Able to use and learn standard field operations equipment, standard office equipment and technology with proficiency

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Nearest Major Market: Austin

Job Segment: CRM, Direct Sales, Technology, Sales

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