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Senior Operation Analyst

Req ID:  92323

Do you want to change the world? We do, too.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:


SunPower is seeking an Operations Senior Associate to join the Financial Services team. This role will manage Residential Lease, Loan and Cash portfolio servicing.  The Operations Senior Associate will also manage new financial product services implementation including review of regulatory compliance.  A major component of this role is providing performance oversight to the Loan sub-servicer.  This position will lead the team which supports our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture.


We are looking for a renewable enthusiast, who is a self-starter and likes to solve complex problems with great interpersonal and communication skills with the ability to interface and maintain relationships at all levels of an internal and external organization.  This role is cross-functional and requires a highly motivated, entrepreneurial, and flexible individual who can iterate and operate in a fluid business context. 



•     Lead Consumer Finance Operations organization for Solar Loan Servicing

•     Manage sub-ledger for contract management activities and payment application,

•     Regulatory Compliance Subject matter expert and gain proficiency in Financial services

•     Maintain Operations policies and process maps ensuring documentation is up to date.

•     Manage new financial product services implementation roll-out and ensure operational constraints are considered.

•     Continually identify risks to delivery, propose solutions where necessary, incorporate improvement as part of financial services onboarding.

•     Manage relationship with third party Loan sub-servicer

•     Establish Performance oversight mechanism and perform regular monitoring to discuss issues and escalations with Loan sub servicer

•     Analyze current and past trends in both financial and non-financial key performance indicators, including all areas of revenue and expenses, highlighting trends and causes of variances


  • Bachelor of Accounting, Finance, or Business degree, or equivalent experience
  • 4 to 6 Years of Experience with a minimum of 3 years of relevant experience
  • In-depth knowledge on Consumer Credit and Servicing Regulatory Compliance
  • Ability to perform regulatory analysis and provide actionable intelligence
  • Strong analytical skills with the ability to collect, organize, analyze information with attention to detail and accuracy
  • Demonstrate working knowledge of Financial Operation
  • Experience in creating reports and templates is a plus excellent written, verbal communication and interpersonal skills as well as, time management and organization skills
  • Strong computer proficiency, which includes knowledge of Microsoft Office Suite
  • Hands-on Project Management experience


  • Effective time management with the ability to prioritize and organize the daily workloads
  • Excellent interpersonal skills and ability to work independently as well as be a part of a team
  • Ability to handle multiple tasks under a tight deadline
  • Ability to work in a fast-paced and dynamic environment
  • Ability to handle multiple tasks while maintaining strong attention to detail
  • Strong collaboration and relationship skills


Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.



Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.




SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing

Nearest Major Market: Austin

Job Segment: Project Manager, Technology

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