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Installation Partner Manager

Req ID:  108984

Do you want to change the world? We do, too.
 
Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
 
SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.
 
SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
 
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.

 

 

SUMMARY OF ROLE

SunPower is seeking an Installation Partner Manager who will manage Residential Installation Partners in Texas, Nevada and other locations. This role is remote, preferred base in Austin Texas. The Installation Partner Manager has a significant focus on account management, pricing negotiations, and service level agreement (SLA) management. The Installation Partner Manager reports to the Senior Manager, Partner Operations and will be responsible for recruiting, onboarding new partners, and managing an existing portfolio of Installation Partner relationships. Responsibilities will also encompass regional strategy development, including overall capacity planning, cost and program management, partner development, and supply chain optimization.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

  • Collaborate with SunPower Operations to maintain the Installation Partner base, and improve performance 
  • Assist with the development of regional strategies for solar installation
  • Process management 
  • Develop Installation Partners capabilities and capacity
  • Ensure compliance with industry standards and SunPower requirements supporting workmanship, quality, and cost 
  • Coordinate with SunPower Operations to manage logistics, communication, and invoicing support 
  • Maintain CRM database for partner account access, required information, and reporting 
  • Identify sales process requirements, needs and improvement initiatives; work cross-functionally with SunPower sales, marketing, finance and operations to improve program design, sales process, customer experience and other SunPower metrics 
  • Weekly reporting of business activity and metrics 
  • Discover and optimize cost reduction opportunities by challenging current process structures, cost models, etc. 
  • Assist in organizational cost reduction efforts and overall process improvements and documentation 

 

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements - The least amount of skills and training candidates must have to do a specific job.  Candidates not meeting these requirements will not be hired for this position.

  • Experience with Solar and Construction
  • Solar Technical/Operations background
  • Bachelor’s degree and 4+ years of related experienceOR equivalent combination of education and years of related experience
  • Strong familiarity with construction and electrical codes
  • Proven ability to successfully procure, monitor, and assess subcontracted construction functions such as solar installation contractors, electrical contractors, and roofing contractors
  • Strong communication skills, both written and verbal
  • Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and MS Project

 

Preferred requirements

  • OSHA 10 Certification
  • Strong understanding of NEC codes with emphasis on residential PV installations
  • Strong technical, supervisory, and project management skills based on industry experience
  • Well-developed and professional interpersonal skills; ability to interact effectively with people at all levels of the organization, as well as outside customers and vendors
  • Ability to work in a team environment with a customer service focus
  • Knowledge of Salesforce or other CRM systems

 

Other

  • Up to 25% travel

 

 

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

 

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

 

 

 

SunPower Values

  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Nearest Major Market: Austin

Job Segment: Installer, Program Manager, Outside Sales, Manager, Database, Manufacturing, Management, Sales, Technology

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